September 6th, 2004

Kevin as Edward Rutledge in "1776"

Oh my goodness...

My apologies in advance - a Ticketmaster rant ahead... :P

On August 28th I purchased three tickets to "Ten Commandments." The lady I spoke with over the phone was not the friendliest, but she did give me a confirm number and took down all my information including a contact number and email address. The conversation ended with me confirming the order and asking what the total charge would be to my Am Ex card. She told me, I thanked her and the call ended...

Well, today I looked at my Am Ex statement online and saw that the charge for the tickets were reversed! I went to the Kodak Theatre web site thinking that the run for "Ten Commandments" might've been shortened - but it wasn't. So I called Ticketmaster and found that the operator I had spoken with canceled my ticket order - saying that I told her that I wanted to cancel it the day I called to purchase it! :P WHY would I do that?

Luckily the new person I spoke with today was very nice and she helped me get the same seats back, but no one notified me of the cancellation... And my tickets were being held at will call - so I didn't expect them to arrive (and didn't think anything was odd that they hadn't...) What if I flew all the way to LA thinking I had tickets, went to the theatre that night, to find that the order was canceled? ARGH!

As I've always said, I am not a fan of Ticketmaster at ALL... unfortunately they hold the monopoly on most of my ticket buying for the shows I want to see. Aside from all of that they charge a $12.75 per ticket convenience fee (what convenience can come from them randomly canceling my order?) :P

Sorry, vent over - I'm just glad that things actually worked out and I was still able to get my seats. I thanked the lady I spoke with today and told her she'd been wonderful - I knew it wasn't her fault that the other incident occurred. But this whole thing does NOTHING to help raise my image of Ticketmaster in general. GRR! :P

I'm off to look for Marvin. Thanks for indulging me in my rant. :P
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Sydney is...

A bittersweet, animal filled day

Mark & I went down to the local humane society to look for a friend's cat (Marvin) who had been taken there last week. The good news was that we didn't see him there in any of the cat houses and there were cats with tags that were older than a week. I think it's a good sign that Marvin was adopted. :) I hope he's with a family who will treat him well. :)

While we were there we took a look at some of the kittens. Mark had always been against the idea of getting a cat since he's never had one before. I grew up with cats and love them like I love dogs. :) It was really nice to see Mark warm up to the cats that we saw there. Surprisingly, he told me later that getting a cat down the road might not be such a bad idea. :)

We also took a look at the dogs while we were there and I got really attached to a little puppy that I saw sleeping in his cage. He was SO Collapse ) that if he didn't have an "adopted" tag on his cage (which he did), I would've been begging Mark to take him home. How could someone turn in a sweetheart of a puppy like that to the humane society?

Our visit there was pretty bittersweet. It was so nice and heartwarming to see so many families and little children excitedly taking their newly adopted pets home, but it was also so sad to see how many of them were left. :( I always get so sad when I leave the humane society. :( Mark & I are volunteers there (only for special events), but we could never work on site - it would just be too heartbreaking to see all those lonely pets left at the end of the day. :(

And when I got home Sydney couldn't stop sniffing me. Even as I tried to walk up the stairs, she wouldn't take her nose off of me... Yes, I cheated on her - I pet another dog. :P The trip to the humane society also made me extremely thankful for Sydney and the fact that she's in our lives.

I'm off to grab a shower and hug my dog. Hope you all have a nice evening. :)
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