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19 December 2006 @ 08:54 pm
One of the most frustrating days of my life (my pitiful and stupid exam story)...  
My boss told me today that I can never take any exams without a lot of drama. For those of your who have been on my friends' list for a while, you'll remember all the drama of me being several hours late when I took my Series 53 Exam last year... Somehow drama seems to follow me whenever I take my exams...

Warning, my re-cap of one of the most frustrating days of my life ahead...

Some backstory... I never took my Accident & Health insurance license - which is VERY embarrassing since I took my Life Insurance license a little over 10 years ago and COULD'VE taken it back then and had it all done with... Anyway, when I called to make my exam reservation, they asked me for my social security number and asked if I took an exam there before... When I said that I did, they pulled up my information and verified my address... Apparently I was still in their system from when I first took my Life Insurance Exam. They never verified my name - they just asked if I was "Sheri."

Well, a couple of weeks later, I received a confirmation in the mail in my MAIDEN name. So I called and spoke with someone to ask them to change it. They argued with me for a bit - saying that I should've told them that I had gotten married and changed my name when I made my appointment, but it didn't occur to me because they never said my last name!! Finally, I spoke with a supervisor who told me that since no one verfied my name, she would change it in the system for me. It was a bit aggravating, after all, if I had called and told them I'd never taken an exam before and I wanted to schedule one for a "Sheri Fujimoto" they would've done it... :P

Anyway, that was in early December... I went in today to take my exam and guess what? My exam reservation was STILL in my maiden name! :[ No big deal right? Wrong!! I have no ID in my former name (and to take the exam you need two valid forms of ID - which I have, but in my married name!) The lady at the testing center had me wait on the side while she processed everyone else for the exam and after an hour of processing everyone else, came back to me to tell me that I couldn't take the exam... :P I told her my story and how I spoke with someone personally who told me they had changed it on the system and that I really needed to take the exam today...

She argued with me for a moment and then said, "Where's your marriage certificate?" I'm sorry, but how many people do you know who carry around their marriage certificate with them in their purse everyday? Then she asked me if I had ID in my maiden name - I've been married for 8 years, WHY would I still have ID in my maiden name?? I told her that when the person I spoke with from THEIR testing center said that she had changed my name, I believed her - if she ended up not changing it, that wasn't my fault...

When I realized that I wasn't getting anywhere with the lady at the testing center, I called my supervisor and tried to find a possible copy of my marriage certificate somewhere - first my licensing files (since I had to change my name on my Insurance License), then in my personal account files (since I had to change my name with the mutual fund companies I have investments with), but there was nothing... I was getting so frustrated and time was running out and all I could think about was that I wouldn't get to take the exam...

The lady at the testing center was pretty harsh with me, she refused to let me talk on my cell in the lobby of the test center and made me stand outside in the hallway... She got a little nicer when she saw how frustrated I was with the whole ordeal - and when I actually had a tiny little meltdown in her lobby from all the frustration... It just seemed so unfair - the only thing that I ever did wrong was trust that lady who, incidentally works for them, who said that she would change my name on the system... :P I'm never trusting anything that anyone says over the phone again... FINALLY, after two hours of calls back and forth to our back office, we realized that our Human Resources had to have a copy of the marriage certificate so we called them and they faxed it over... And Hallelujah,... they actually let me take my exam...

So, my exam that was supposed to have started at 12:30, actually started at 2:15pm... by the time I got into the testing room, my heart was beating so fast and my mind was racing so much that I could barely consentrate on the exam itself. But unlike my last exam drama story, unfortunately this one doesn't have a happy ending... I needed a 75% to pass the "product" portion of the exam, and I got a 74% (with 60 questions - that means I only missed it by one question!!!) :P If there's ANY good news in this, it's that I did pass the "law" portion of the exam... but I still have to go back VERY soon to do this all over again. :P

I was in SUCH a bad mood when I came out of the exam, in my irrational thinking it's a wonder I didn't call Mark to yell at him, "It's all your fault! If I didn't have to take your name, none of this would've happened!!" I didn't, of course... :) But after all the drama and all the frustration, I was an emotional wreck - so I walked across the street to the mall for some retail therapy...

Of course now that all my frustration is gone, I realize that the lady at the testing center was only doing her job (she could've been a little nicer, but oh well...) and I shouldn't blame my missing the one question on all the stress I went through before the exam... I should just take it for what it was - just a REALLY crappy day...

One last note on today - my BIG boss called and left a message for me to call him back and I left a message for him when I got out of the exam saying that he could call me back, but I warned him that it was one of the worst days of my life and I wasn't in a very good mood... and for once, he didn't call back... :) I guess whatever he wanted to tell me could wait until I see him tomorrow morning. :P

Thanks and major *HUGS* to everyone who read through this - it was kind of long and very whiney. ;) I promise my future entries will be much happier and much more in the Christmas spirit. I'm off to NOT think about anything Accident & Health Insurance related!! :P
Current Mood: aggravatedaggravated
Kyliekyliebeth on December 20th, 2006 07:50 am (UTC)
Oh goodness, I would have been a wreck in that situation. I'm sorry it was such a bad day, I hope the rest of the week is much better. (((hugs)))
Sheri: Sheri - yahoo iconshutterbug93 on December 21st, 2006 06:15 am (UTC)
Thanks so much for your comment!! Thankfully I had a much better (and less frustrating) day today. :) *HUGS*
bigrivermusicalbigrivermusical on December 20th, 2006 08:00 am (UTC)
First of all, a giganic HUG for you!!!!!

I'm SO sorry that you had to go through such a terrible thing! I applaud you for not giving up though, no matter what the outcome was :( Yes it's ALL Mark's fault! (LOL) Hopefully retail therapy worked for you. If not, go back tomorrow! :)
Sheri: Sheri - yahoo iconshutterbug93 on December 21st, 2006 06:17 am (UTC)
Thanks so much for your supportive words!! It was just a BIG mess yesterday... if I wasn't so frustrated, it would've actually been rather amusing. :) And haha!! Poor Mark! It's a good thing I didn't call to tell him that! :D And the retail therapy was wonderful - you know, it does cure all! :D
Kananigirlkananigirl on December 20th, 2006 08:01 am (UTC)
Awwwww Sheri! You can rant all you like, it's your blog. :-D


I'm glad that the day is almost over and it's a new day tomorrow.
Sheri: Sheri - yahoo iconshutterbug93 on December 21st, 2006 06:18 am (UTC)
Thanks so much, Rayna!! You're so sweet!! And thankfully today was a much better day!! Big *HUGS* to you!!
Kayleakaylea on December 20th, 2006 08:19 am (UTC)
*huge hugs to you!!* you shouldn't of had to have gone through that! I know these things happens but, sheesh. what a mess. on a random note, there's an email sitting in your yahoo mailbox for you that might make you smile a little? :)
Sheri: Sheri - yahoo iconshutterbug93 on December 21st, 2006 06:20 am (UTC)
Thanks for your comment, Mel - it was a HUGE mess!! :P And I'll have to check my yahoo email - it's been forever since I've been able to get over there!
msgrumpybearmsgrumpybear on December 20th, 2006 01:28 pm (UTC)
I am sorry that things didn't turn out well, or that you even had that frustrating of a day at all. :( At least that day is over. *hugs you* now you can focus on the holiday stuff (happier thoughts!) at least for a few days. :)
Sheri: Sheri - yahoo iconshutterbug93 on December 21st, 2006 06:21 am (UTC)
Thanks so much for your sweet comments, Laura!! Thankfully today was a much better and less frustrating day. :) And I will most definitely be having much happier thoughts for the next few days. :) *HUGS*
Daniel the California Highway Guycahwyguy on December 20th, 2006 02:54 pm (UTC)
I'm glad you made it through the horrible day (although not glad for the horror -- although you would have run into equal problems in different ways had you kept your maiden name). Next time you'll ace it!
Sheri: Sheri - yahoo iconshutterbug93 on December 21st, 2006 06:24 am (UTC)
VERY true - my supervisor kept her maiden name and has different problems (i.e. she wasn't allowed to pick up her own daughter from school one day because of her different last name...) And thanks for the encouragement for next time!! :)
ilenebook on December 20th, 2006 03:35 pm (UTC)
I am that way on exams too. Just the whole idea of testing.
You'll get it next time.
In the mean time..just hug the dog and drink some tea.
Sheri: Sydney & Sherishutterbug93 on December 21st, 2006 06:26 am (UTC)
I hate exams!!! I always seem to stress out - and I always seem to have some kind of drama surrounding it... :P I did a lot of hugging my fuzzy dog last night and it worked wonders!! :D *HUGS*
karmastyxkarmastyx on December 20th, 2006 03:56 pm (UTC)
That does sound like a rough day. :( I'm sorry.

HUGS! You'll do wonderful next time.
Sheri: Sheri - yahoo iconshutterbug93 on December 21st, 2006 06:27 am (UTC)
Thanks for your comment, Laura! It was pretty aggravating arguing with that lady... and when I missed it by one - that just took the cake... :P

Thanks for your encouraging words!! HUGS
the girl who's a goddessvsprtn on December 20th, 2006 04:23 pm (UTC)
How aggravating! I am sorry you had to go through all of that.
Sheri: Sherishutterbug93 on December 21st, 2006 06:29 am (UTC)
Thanks so much for your comment!! I think the thing that upset me most about yesterday was the stupidity of it all (including my stupidity in missing it by just one question!!) :P
ajayne on December 20th, 2006 04:57 pm (UTC)
Oh man, Sheri - what a horrible day. I am so sorry that you had to go through all that. And then to miss passing by ONE. *Superhugs*

You know, I can completely relate to the name thing - although try being a white girl with an Asian last name!!! They look at my ID and they look at me and tell me that I am not who I say I am. And no, I don't carry my marriage certificate around either but am sort of thinking I should!
Sheri: Sheri & Susanshutterbug93 on December 21st, 2006 06:32 am (UTC)
Thanks so much for your comment, Andrea!! I think I was already SO frustrated by the whole name thing that when I found out I missed it by one question, I was done... I just needed to get out of there and go shopping... :P

And I can imagine how hard it is for you as well. My friend Susan is Asian, but her last name is Allen and she constantly has to prove that it's her real name too. :P
Sabine: Mickisabine10 on December 20th, 2006 09:25 pm (UTC)
*Hugs* I'm very sorry that you had to go through this all. I think after that all I would have been way too nervous for any kind of exam. I'm sure you will get it next time.

Big *hugs* to you, Sheri!
Sheri: Sheri - yahoo iconshutterbug93 on December 21st, 2006 06:36 am (UTC)
Thanks so much, Sabine!! It really felt like I was much too nervous and frustrated to take the exam, hopefully next time things won't be as complicated... :P

Thanks so much, Sabine!! Big *HUGS* to you!!!
I'm so cool too bad I'm a loser: (drs) joanna and gregaudienceawaits on December 21st, 2006 12:48 am (UTC)
OH my god, Sheri! That is RIDICULOUS! You are NOT whiney - that is awful! I am so so sorry. I hate having to schedule things and take tests like your driving test - it sounds a lot like this, actually! Arrgh, you have every right to be frustrated. That is just AWFUL! *big big hugs*
Sheri: Sheri - yahoo iconshutterbug93 on December 21st, 2006 06:40 am (UTC)
Thanks SO MUCH for your comment, Gill!! I think the thing that made me the most upset about the whole situation was the ridculous-ness of it all -- I got married 8 years ago, why would they punish me for their old, out-of-date information?? Thanks so much for your supportive comments!! Big *HUGS* to you!!
karen: company raul kellywakedistracted on December 21st, 2006 12:50 am (UTC)
*hugs* Sheri, that's so awful!! I'm sure you handled it much better than I would have. :) But wow, what an awful ordeal for you to have to go through...I'm so sorry! :(

(P.S. I'm sorry I've been so behind with my commenting lately...I've been reading all of your entries, I promise!)
Sheri: Sheri - yahoo iconshutterbug93 on December 21st, 2006 06:43 am (UTC)
Thanks SO MUCH, Karen!! I was truly beginning to lose it at the end... it was just ridiculous! Aside from punishing me for their incorrect information, they never changed it when I called them like they promised me... It was SUCH a mess!! :(

Please don't apologize at all!! I'm so sorry I haven't been commenting as much either. Big *HUGS*
Michael Corleyclivec on December 21st, 2006 02:30 am (UTC)
Sweet Buddah! My sympathy on your worst day ever. May the follow ups go better.
Sheri: Sheri - yahoo iconshutterbug93 on December 21st, 2006 06:44 am (UTC)
Thanks so much for your comment!! Thankfully today was a much better day (I don't know if I could've handled another one like yesterday!) ;P
Blancheblanche on December 21st, 2006 03:29 am (UTC)
Oh, man. That sounds worse than the 3 weeks of hell I spent transitioning from nights to days, wrapping up the cna course while starting a new quarter, and working two jobs while doing clinicals for the cna class. Yikes. *hugs*
Sheri: Sheri - yahoo iconshutterbug93 on December 21st, 2006 06:46 am (UTC)
Actually, my day sounds like paradise compaired to your three weeks of hell - hope everything goes well for you. *HUGS*