Sheri (shutterbug93) wrote,
Sheri
shutterbug93

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One of the most frustrating days of my life (my pitiful and stupid exam story)...

My boss told me today that I can never take any exams without a lot of drama. For those of your who have been on my friends' list for a while, you'll remember all the drama of me being several hours late when I took my Series 53 Exam last year... Somehow drama seems to follow me whenever I take my exams...

Warning, my re-cap of one of the most frustrating days of my life ahead...

Some backstory... I never took my Accident & Health insurance license - which is VERY embarrassing since I took my Life Insurance license a little over 10 years ago and COULD'VE taken it back then and had it all done with... Anyway, when I called to make my exam reservation, they asked me for my social security number and asked if I took an exam there before... When I said that I did, they pulled up my information and verified my address... Apparently I was still in their system from when I first took my Life Insurance Exam. They never verified my name - they just asked if I was "Sheri."

Well, a couple of weeks later, I received a confirmation in the mail in my MAIDEN name. So I called and spoke with someone to ask them to change it. They argued with me for a bit - saying that I should've told them that I had gotten married and changed my name when I made my appointment, but it didn't occur to me because they never said my last name!! Finally, I spoke with a supervisor who told me that since no one verfied my name, she would change it in the system for me. It was a bit aggravating, after all, if I had called and told them I'd never taken an exam before and I wanted to schedule one for a "Sheri Fujimoto" they would've done it... :P

Anyway, that was in early December... I went in today to take my exam and guess what? My exam reservation was STILL in my maiden name! :[ No big deal right? Wrong!! I have no ID in my former name (and to take the exam you need two valid forms of ID - which I have, but in my married name!) The lady at the testing center had me wait on the side while she processed everyone else for the exam and after an hour of processing everyone else, came back to me to tell me that I couldn't take the exam... :P I told her my story and how I spoke with someone personally who told me they had changed it on the system and that I really needed to take the exam today...

She argued with me for a moment and then said, "Where's your marriage certificate?" I'm sorry, but how many people do you know who carry around their marriage certificate with them in their purse everyday? Then she asked me if I had ID in my maiden name - I've been married for 8 years, WHY would I still have ID in my maiden name?? I told her that when the person I spoke with from THEIR testing center said that she had changed my name, I believed her - if she ended up not changing it, that wasn't my fault...

When I realized that I wasn't getting anywhere with the lady at the testing center, I called my supervisor and tried to find a possible copy of my marriage certificate somewhere - first my licensing files (since I had to change my name on my Insurance License), then in my personal account files (since I had to change my name with the mutual fund companies I have investments with), but there was nothing... I was getting so frustrated and time was running out and all I could think about was that I wouldn't get to take the exam...

The lady at the testing center was pretty harsh with me, she refused to let me talk on my cell in the lobby of the test center and made me stand outside in the hallway... She got a little nicer when she saw how frustrated I was with the whole ordeal - and when I actually had a tiny little meltdown in her lobby from all the frustration... It just seemed so unfair - the only thing that I ever did wrong was trust that lady who, incidentally works for them, who said that she would change my name on the system... :P I'm never trusting anything that anyone says over the phone again... FINALLY, after two hours of calls back and forth to our back office, we realized that our Human Resources had to have a copy of the marriage certificate so we called them and they faxed it over... And Hallelujah,... they actually let me take my exam...

So, my exam that was supposed to have started at 12:30, actually started at 2:15pm... by the time I got into the testing room, my heart was beating so fast and my mind was racing so much that I could barely consentrate on the exam itself. But unlike my last exam drama story, unfortunately this one doesn't have a happy ending... I needed a 75% to pass the "product" portion of the exam, and I got a 74% (with 60 questions - that means I only missed it by one question!!!) :P If there's ANY good news in this, it's that I did pass the "law" portion of the exam... but I still have to go back VERY soon to do this all over again. :P

I was in SUCH a bad mood when I came out of the exam, in my irrational thinking it's a wonder I didn't call Mark to yell at him, "It's all your fault! If I didn't have to take your name, none of this would've happened!!" I didn't, of course... :) But after all the drama and all the frustration, I was an emotional wreck - so I walked across the street to the mall for some retail therapy...

Of course now that all my frustration is gone, I realize that the lady at the testing center was only doing her job (she could've been a little nicer, but oh well...) and I shouldn't blame my missing the one question on all the stress I went through before the exam... I should just take it for what it was - just a REALLY crappy day...

One last note on today - my BIG boss called and left a message for me to call him back and I left a message for him when I got out of the exam saying that he could call me back, but I warned him that it was one of the worst days of my life and I wasn't in a very good mood... and for once, he didn't call back... :) I guess whatever he wanted to tell me could wait until I see him tomorrow morning. :P

Thanks and major *HUGS* to everyone who read through this - it was kind of long and very whiney. ;) I promise my future entries will be much happier and much more in the Christmas spirit. I'm off to NOT think about anything Accident & Health Insurance related!! :P
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